Contact List of Insurers
Aetna
- 24 hour helpline in China: 400 8811 269
- 24 hour helpline outside China: +86 400 8811 269
- Email address: please refer to your insurance card
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Claim mailing address: 7/F Gopher Center, No. 757 Meng Zi Road, Huangpu District, Shanghai 200023/上海市黄浦区蒙自路757号歌斐中心7层 200023
AXA Tianping
- 24 hour helpline in China: 400 920 3123
- 24 hour helpline outside China: +86 400 920 3123
- Email address: healthcare@axatp.com
- Claim mailing address: 21F, Liulin Building, No. 1 Middle Huaihai Road, Huangpu, Shanghai 200020 上海黄浦区淮海中路1号柳林大厦21楼 200020
Bupa Global
- 24 hour helpline: +852 2531 8503
- Email address: service.hk@bupaglobal.com
- Member Website: https://www.bupaglobal.com/en/why-bupa/members-world-benefit
- Claim mailing address: Bupa (Asia) Limited. 18/F, Berkshire House, 25 Westlands Road, Quarry Bay, Hong Kong
Bupa China
- 24 hour helpline in China: 4000 687 866
- 24 hour helpline outside China: +86 10 5854 1802
- Email address: aic@bupa.com.cn
- Claim mailing address: Bupa Consulting (Beijing) Co. Ltd Bupa Global Market Unit Room 308, Tower A, 21st Century Plaza, 40A Liangmaqiao Road, Chaoyang District, Beijing, 100125 北京朝阳区亮马桥路甲40号二十一世纪大厦A308, 100125
Cigna
- 24 hour helpline in China: 400 820 0955
- 24 hour helpline outside China: +86 (21) 6086 3108
- Email address: cignacmb@cigna.com
- Member Website: https://public.cignaenvoy.com/ciebpublic/home.htm
- Claim mailing address: Cigna & CMB 7th Floor, Block E, Poly Plaza, No. 18 Dong Fang Road, Pudong New Area, Shanghai, PRC 200120/上海市浦东新区东方路18号保利广场E座7楼,邮编:200120
PingAn Health
- 24 hour helpline in China: 400 8833 663
- Email address: health@pingan.com.cn
- Claim mailing address: please consult your account manager
If you do not find contact information of your insurance company, please Contact Us.